Understanding Error Code 0x80070121
Error code 0x80070121 can be a frustrating obstacle when trying to install, update, or repair software on your Windows computer. This error message typically indicates that there's an issue with the digital signature of the software you're attempting to modify. Let's break down what causes this error, which operating systems are affected, and how to resolve it.
What is the Problem?
The 0x80070121 error code, also known as "Windows cannot verify the digital signature," means that Windows has encountered a problem verifying the authenticity of the software you're trying to install or update. Digital signatures are cryptographic mechanisms used to ensure that software comes from a trusted source and hasn't been tampered with.
When Windows encounters this error, it flags the software as potentially unsafe and refuses to proceed with the installation or update.
What Causes Error Code 0x80070121?
Several factors can contribute to the occurrence of error code 0x80070121:
- Corrupted System Files: Damaged or missing system files crucial for verifying digital signatures can trigger this error.
- Incorrect Date and Time Settings: An inaccurate system clock can interfere with the signature verification process.
- Antivirus Interference: Overly aggressive antivirus software might mistakenly block legitimate software due to a false positive detection.
- Outdated Drivers: Outdated or incompatible drivers, especially for hardware related to security or network connectivity, can contribute to the problem.
- Downloaded File Corruption: A corrupted download of the installation file itself can lead to signature verification failures.
What Operating Systems are Affected?
Error code 0x80070121 primarily affects Windows operating systems, including:
- Windows 7
- Windows 8/8.1
- Windows 10
- Windows 11
What Programs Often Get This Error?
This error can occur with various programs, but it's more commonly encountered during installations or updates of:
- Windows Updates: System updates from Microsoft are frequently affected.
- Software Applications: Popular software packages like web browsers, antivirus programs, and productivity suites may also trigger this error.
- Games: Installing or updating games can sometimes result in the 0x80070121 error.
How to Solve Errors
There are several troubleshooting steps you can take to resolve error code 0x80070121. Try these solutions one by one, restarting your computer after each attempt:
Run System File Checker (SFC) Scan
Open Command Prompt as an administrator and run the following command:
sfc /scannow
This utility scans for and repairs corrupted system files.
Verify Date and Time Settings
Ensure that your computer's date and time settings are accurate. You can adjust these settings in the Control Panel.
Disable Antivirus Temporarily
Temporarily disable your antivirus software to see if it's interfering with the installation or update process. Remember to re-enable it afterward.
Update Drivers
Make sure your drivers, particularly those related to security and networking, are up to date. You can find driver updates on the manufacturer's website for your computer or components.
Download Fresh Installation Files
If you suspect a corrupted download, try downloading the installation files again from a trusted source.
Run Windows Update Troubleshooter
Open Settings (Windows key + I) and navigate to Update & Security > Troubleshoot. Select "Windows Update" and run the troubleshooter. This built-in tool can often identify and fix common update problems.
Reset Windows Update Components
This more advanced solution involves resetting the components responsible for Windows Updates:
Open Command Prompt as an administrator.
Run the following commands one by one, pressing Enter after each:
net stop wuauserv net stop cryptSvc net stop bits net stop msiserver ren C:\Windows\SoftwareDistribution SoftwareDistribution.old ren C:\Windows\System32\catroot2 Catroot2.old net start wuauserv net start cryptSvc net start bits net start msiserver
Perform a System Restore
If the error occurred recently, you can try restoring your system to a previous point in time when it was functioning correctly. Access System Restore through the Control Panel.
Remember that it's important to back up your data before attempting major troubleshooting steps like resetting Windows Update components or performing a system restore. If none of these solutions work, consider contacting Microsoft support for further assistance.