Understanding Error Code 0x87e10bc6
Error code 0x87e10bc6 is a Windows error that typically appears when attempting to install or update apps from the Microsoft Store. Users often see a message stating "Something happened" followed by the specific error code. This can be incredibly frustrating, especially if you're eager to get your hands on the latest app or update.
What Causes Error Code 0x87e10bc6?
This error code is often linked to issues with corrupted system files, outdated drivers, incorrect date and time settings, insufficient storage space, or problems with your Microsoft Store cache. It can also be triggered by antivirus software interfering with the installation process.
Affected Operating Systems
Error code 0x87e10bc6 primarily affects Windows 10 and Windows 11 users.
Programs Commonly Affected
While any app downloaded from the Microsoft Store could potentially trigger this error, some commonly affected programs include popular games, productivity apps, and social media platforms.
How to Solve Errors
Before proceeding with solutions, ensure you have a stable internet connection. Try these troubleshooting steps:
Reset the Microsoft Store Cache
- Press Windows key + R
- Type wsreset.exe and press Enter.
Run the Windows Store Apps Troubleshooter
- Go to Settings.
- Select Update & Security.
- Choose Troubleshoot.
- Click on Windows Store Apps.
- Select Run the troubleshooter.
Check Your Date and Time Settings
- Right-click the time on your taskbar.
- Select Adjust date/time.
- Ensure that the Set time automatically option is enabled.
Update Drivers
- Press Windows key + X.
- Select Device Manager.
- Expand the categories and right-click on the device you suspect might have outdated drivers.
- Choose Update driver.
Free Up Disk Space
Ensure you have enough free space on your hard drive for the app installation or update. Delete unnecessary files, empty the Recycle Bin, and uninstall programs you no longer use.
Disable Antivirus Temporarily
Temporarily disable your antivirus software to see if it's interfering with the installation process. Remember to re-enable it once you're finished.
Reset Your Windows 10 PC
This is a more drastic solution but can resolve persistent issues:
Back up your important data first.
Go to Settings > Update & Security > Recovery.
Click on Get started under Reset this PC.
You can choose to keep your files or remove everything during the reset process.